The Enugu State Government has expressed concerns over accountability in the classification of electricity tariffs, particularly for customers placed under the Band A category who are expected to receive at least 20 hours of electricity supply daily.
The issue was raised during a stakeholders’ meeting on electricity supply held in Enugu, where state officials questioned the transparency of the band classification system introduced by the Nigerian Electricity Regulatory Commission (NERC).
Under the current tariff framework, electricity consumers are grouped into Bands A to E based on the number of hours of power supply they are expected to receive each day.
Customers classified under Band A pay the highest tariff because they are meant to enjoy a minimum of 20 hours of electricity daily.
However, the Enugu State Government said “many residents classified under Band A have continued to experience poor electricity supply that falls far below the expected hours, raising questions about the basis for the classification”.
Officials stressed that consumers should not be required to pay higher tariffs without receiving the level of electricity supply promised under the band system.
The state government therefore called for improved transparency and accountability from electricity distribution companies and regulators to ensure that tariff classifications truly reflect the quality and duration of electricity provided to consumers.
